At Teach on Mars, we constantly strive to improve our solution to better meet our customers’ needs. For this to happen, we involve them in the earliest stages of development, as we consider and design the features.
Listening to our customers’ expectations
Since its creation in 2013, Teach on Mars has been developing its products and its new features in consultation with its customers. This has resulted in learning content recommendation, the Wall and its like, share and comment options, the integration of third-party content, the gift store and many other features besides.
Last month, we asked a panel of customers to give us their opinion about the interface of our latest Multiple-Choice Questions (MCQ) educational game. More recently, other explorer customers have been looking at interface enhancements planned for early 2021. Stay tuned!
Different concepts proposed for the future multiple-choice game
The feedback portal
Got some feedback about the solution? Thinking about improvements? A missing feature? Teach on Mars customers can access our feedback portal to share their ideas and vote for others. This portal guides our thinking and helps prioritize the next features in our roadmap.
For example, scheduling the sending of communications on the application’s Wall has received 44 votes since it was first submitted 8 months ago. It is currently under development and will be released in the first quarter of 2021.
Want to know more about the processing of feedback at Teach on Mars? Read the article “How customer feedback is managed” written by our Feedback Manager.
There will be something for everyone
Like this initiative? Good news! We are committed to regularly soliciting our customer ecosystem to think, design and test with us the new features they are most eager to see! Each time, we will use a panel of representative customers. If you are a regular visitor to our feedback portal, you have a good chance of being contacted to take part!
Diplômée d’école de commerce et passionnée par les innovations du numérique, Noémie a enfilé son scaphandre et rejoint l’équipe Teach on Mars au poste de Content Manager. Elle intervient en marketing et événementiel tout en contribuant à Teach on Earth, une initiative sociale et environnementale.
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