{"id":12008,"date":"2015-03-12T13:34:49","date_gmt":"2015-03-12T12:34:49","guid":{"rendered":"https:\/\/www.teachonmars.com\/blog\/?p=482"},"modified":"2019-08-28T18:37:25","modified_gmt":"2019-08-28T16:37:25","slug":"mobile-learning-et-compliance","status":"publish","type":"post","link":"https:\/\/www.teachonmars.com\/fr\/blog\/2015\/03\/mobile-learning-et-compliance\/","title":{"rendered":"Mobile Learning et compliance"},"content":{"rendered":"

La compliance<\/em>, en fran\u00e7ais \u00ab\u00a0conformit\u00e9\u00a0\u00bb, est la fonction dans une entreprise qui identifie, \u00e9value, et contr\u00f4le le risque de non-conformit\u00e9 d’une entreprise par rapport \u00e0 des normes l\u00e9gislatives, r\u00e8glementaires, professionnelles ou d\u00e9ontologiques. L’objectif final de la compliance<\/em> est de permettre \u00e0 l’entreprise d’\u00e9viter les sanctions judiciaires ou des pertes financi\u00e8res significatives qui porteraient atteinte \u00e0 sa sant\u00e9 \u00e9conomique ou \u00e0 sa r\u00e9putation.<\/p>\n

La formation en compliance<\/em> pr\u00e9sente souvent un caract\u00e8re obligatoire pour les salari\u00e9s que les entreprises sensibilisent aux lois et r\u00e9glementation en vigueur dans leur activit\u00e9 de travail. La formation en compliance<\/em> et la formation digitale ont toujours fait bon m\u00e9nage. La formation digitale (telle que le e-learning) s’adapte en effet parfaitement aux besoins des entreprises de former des populations importantes de professionnels sur des cycles courts. Les Learning Management Systems (LMS) permettent en outre de mesurer la participation et l’assiduit\u00e9 des apprenants, d’\u00e9valuer le niveau d’acquisition des comp\u00e9tences pour d\u00e9livrer in fine les fameux certificats requis. Enfin, les LMS facilitent la vie des directions formation ou des directions compliance<\/em> pour organiser la r\u00e9currence de la formation afin de s’assurer que chaque salari\u00e9 maintient \u00e0 jour ses comp\u00e9tences et connaissances sur les \u00e9volutions du cadre l\u00e9gal et r\u00e9glementaire dans lequel il travaille.<\/p>\n

En revanche, la formation en compliance<\/em> par le e-learning s’est trop souvent r\u00e9v\u00e9l\u00e9e ennuyeuse par son c\u00f4t\u00e9 peu engageante et peu interactive pour les salari\u00e9s. A Teach on Mars, nous croyons que la formation doit \u00eatre suivie avec plaisir par les salari\u00e9s, m\u00eame si celle-ci elle est obligatoire. Le plaisir \u00e9tant m\u00eame un avantage pour mieux assimiler les connaissances. A cet \u00e9gard, le Mobile Learning poss\u00e8de un certain nombre d’atouts pour rendre ces formations plus gaies et donc plus efficaces. Ces atouts tiennent aux caract\u00e9ristiques des appareils mobiles que sont les smartphones et tablettes qui ouvrent des pistes en mati\u00e8re d’innovation.<\/p>\n

Storytelling et jeux de r\u00f4les<\/strong><\/p>\n

Les ing\u00e9nieurs p\u00e9dagogiques s’entendent g\u00e9n\u00e9ralement pour dire qu’int\u00e9grer des \u00e9l\u00e9ments de communication narrative dans un parcours de formation permet d’am\u00e9liorer la m\u00e9morisation et la r\u00e9tention d\u2019une information. La communication narrative, plus connue sous son nom anglais \u00ab\u00a0storytelling\u00a0\u00bb permet d’immerger l’apprenant dans un sc\u00e9nario particulier pour mieux attirer son attention et le connecter \u00e9motionnellement. A Teach on Mars, nous avons par exemple con\u00e7u une activit\u00e9 appel\u00e9e Training Game<\/a> qui s’inspire des jeux vid\u00e9os et permet de mettre l’apprenant dans un sc\u00e9nario r\u00e9el o\u00f9 ses d\u00e9cisions ont un impact sur le d\u00e9roul\u00e9 de l’action. Comme dans la vie r\u00e9elle, ces impacts peuvent \u00eatre plus ou moins importants : ils peuvent simplement d\u00e9grader un processus d’entreprise ou, dans un cas extr\u00eame, mettre en danger l’entreprise en l’exposant \u00e0 des risques financiers ou juridiques. Les possibilit\u00e9s interactives et graphiques des appareils mobiles permettent \u00e0 l’apprenant de bien mesurer l’importance de ses choix ou de ses actions.<\/p>\n

Le support \u00e0 la performance<\/strong><\/p>\n

Une autre fa\u00e7on de rendre la formation en compliance<\/em> plus motivante et utile est de la rendre plus accessible. On touche l\u00e0, \u00e0 nouveau, \u00e0 l’un des b\u00e9n\u00e9fices principaux du Mobile Learning : le contenu de la formation est disponible \u00e0 tout moment et en tout lieu (particuli\u00e8rement lorsque le BYOD<\/a> est pratiqu\u00e9 dans l’entreprise). Sur ce point, le mobile se r\u00e9v\u00e8le tr\u00e8s pertinent pour mettre \u00e0 disposition des \u00ab\u00a0trousses d’urgence\u00a0\u00bb, c’est-\u00e0-dire des menus qui fournissent aux salari\u00e9s, \u00e0 titre d’illustration, des listes de bonnes ou mauvaises pratiques ou des guides et conseils pour mieux g\u00e9rer certaines situations d\u00e9licates.<\/p>\n

Inciter l’apprenant \u00e0 maintenir ses connaissances \u00e0 jour<\/strong><\/p>\n

D\u00e9livrer les certificats sur des intervalles de temps r\u00e9guliers comme le pr\u00e9voient les r\u00e9glementations est un point fondamental que tout syst\u00e8me digital de formation en compliance<\/em> sait g\u00e9rer. Le Mobile Learning permet d’aller plus loin en donnant la possibilit\u00e9 de maintenir un canal de communication direct et permanent avec le salari\u00e9. Ce point est tout \u00e0 fait crucial lorsque la direction d’entreprise souhaite communiquer des messages de vigilance aux salari\u00e9s ou les tenir au courant d’un changement du cadre r\u00e9glementaire. Elle peut utiliser, en particulier, les notifications push<\/strong><\/a> des smartphones ou tablettes pour transmettre des informations importantes ou urgentes.<\/p>\n","protected":false},"excerpt":{"rendered":"

La compliance, en fran\u00e7ais \u00ab\u00a0conformit\u00e9\u00a0\u00bb, est la fonction dans une entreprise qui identifie, \u00e9value, et contr\u00f4le le risque de non-conformit\u00e9 d’une entreprise par rapport \u00e0 des normes l\u00e9gislatives, r\u00e8glementaires, professionnelles ou d\u00e9ontologiques. L’objectif final de la compliance est de permettre \u00e0 l’entreprise d’\u00e9viter les sanctions judiciaires ou des pertes financi\u00e8res significatives qui porteraient atteinte \u00e0 […]<\/p>\n","protected":false},"author":17,"featured_media":12729,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[49],"tags":[],"class_list":["post-12008","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-learning"],"yoast_head":"\nMobile Learning et compliance - Teach on Mars<\/title>\n<meta name=\"description\" content=\"La formation en compliance et la formation digitale ont toujours fait bon m\u00e9nage. 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