Altissima and Teach on Mars : a thriving partnership !

Altissima and Teach on Mars : a thriving partnership !

An ecosystem of partners gravitates around Teach on Mars, offering services connected to our solution. These include mobile learning content creation, support, Mission Center administration, organizing the learner community and lots more. Today, Céline Alibert, Director of Altissima Group, a partner of Teach on Mars for the last two years, reflects on our partnership which serves our mutual customers day-to-day.

 

logos altissima teach on mars partenariat

 

Who are Altissima Group ?

Altissima Group are based in Monaco, Paris and Nantes, employ 20 people and offer 4 core services:
Consulting: project management assistance, digital strategy, implementation, training and reporting
Training: customized training, authoring and translation
Outsourcing of administration: learner management, support
Communication: campaigns to revitalize the training offer

 

Why did you choose Teach on Mars as a partner ?

Teach on Mars offers a solution with a definite focus on learners, which is suited to their needs and easy to use. It can be deployed easily by learners with a smartphone and its frequent upgrades enable it to satisfy current needs while anticipating those to come.

Given our Digital Learning service offering, it seemed appropriate to pool our skills. As learner engagement is a priority for Altissima Group, the vision and values we share were a deciding factor for us and remain the founding tenets of our partnership today, enabling us to work together to make our customers successful.

 

How did the partnership come about ?

On the recommendation of one of our consultants, we reached out to Teach on Mars in December 2018. (our mutual customers had already enabled us to work together in the past). During this initial exchange, we were instantly impressed by the possibilities on offer — the tool’s features, the teaching format and the quality of the activities offered.

The partnership truly began when Teach on Mars called on us to provide consulting and support for one of their customers. The job, which was initially supposed to last 4 months, continued and we have now been working with the Coty for almost 2 years! (Find out more in this article)

Another Teach on Mars customer (who shall remain anonymous) contacted us at the start of 2019 to ask for our help in managing its Mission Center. For the last two years, we have been performing this task and we have been able to expand our offer by designing mobile training courses in particular.

 

What type of customers do you cater to ?

We work for large international groups in the Banking, Insurance, Industry and Service sectors, as well as smaller companies without distinction. Regardless of the sector of activity or type of company, customer satisfaction is our number one priority. Our company culture is underpinned by our continuous quality improvement initiative.

 

What services do you offer to our mutual customers ?

Altissima Group provides services in 4 main areas to offer our customers a 360° digital learning vision:

Solution Administration (Mission Center): we take back-office management off our customers’ hands; providing catalogue management, learner management, communication/notification management, data analysis and reporting. Trained and authorized to use the Teach on Mars solution, we can train and support your users (leaners and/or administrators), offering responsive and high-quality support.
Consulting/Support: Our knowledge of the Teach on Mars solution enables us to best define the needs of our customers and offer them the most suitable solutions and tools. We anticipate and propose solutions to customers who entrust us with the management of their platform and training courses.
Training content creation: Altissima Group can manage the entire design process: drawing up the script and storyboard, graphics (graphic layout, illustrations, videos, etc.) and development (integration, tests). Everything is overseen by a specialized and experienced project manager/consultant. We offer a two-track approach based on the openness of the Teach on Mars solution:
o Creation of 100% Teach on Mars courses thanks to activities in the integrated authoring tool.
o Development of SCORM modules created using the most high-performance authoring tools on the market (Articulate storyline for example). Modules created in Articulate are then integrated as activities in their own right. They boast a number of advantages including unlimited variety, varied quizzes, no constraints regarding text length, etc.
Communication: to gain acceptance and encourage learner participation, nothing beats an efficient communication plan to increase public awareness about the importance and relevance of our customers’ projects. With this in mind, we support our customers and help them to draw up and implement the communication plan best suited to their needs.

 

The first Success Story : COTY

Teach on Mars is well established with our customer Coty, covering most of the countries where the group operates. More than 300 training contents are available on the platform. User feedback is very satisfactory and was able to be gauged thanks to the Teach on Mars Survey activity.

Teach on Mars has considerably changed training at Coty. In the past, training mainly took the form of classroom-training sessions. Thanks to WeLiveBeauty, the Group’s “Beauty Advisors” can now enjoy continuous training whenever they wish. All the information about the products sold is at their fingertips on their smartphone (courses, product sheets, etc.).

Apart from the app’s successful implementation, the health crisis has increased the popularity of distance learning — the lockdowns have seen use of the application skyrocket.

app mobile learning we live beauty The WeLiveBeauty application

 

We enable Coty to save time on various tasks to be carried out on the application. Support is fully managed, as well as assistance for countries on use of the application (onboarding new hires, day-to-day use, etc.). Our teaching expertise was greatly appreciated for creating new training content. What’s more, Altissima consulting enabled the development of standardization tools permitting content creation and especially the teaching element. As regards reporting, at Altissima we are lucky enough to have skilled staff members who extract data via Teach on Mars. These reporting skills have been called on to deploy detailed reports on data for countries where Coty operates.

 

Clarins, another Success Story

Clarins was the first brand to deploy the Teach on Mars solution back in 2013, and its use has developed and consolidated over the years with ever more active users honing their knowledge of the Clarins brand, products and services.

As part of the Digital Learning acceleration within the Group, Clarins approached Altissima to strengthen the central team for day-to-day management and changes to the platform. We undertake tasks such as revenue for SCORM content and tracking for tickets between Clarins and Teach on Mars support.

We also support local Digital Learning Managers in the deployment, implementation and management of their Clarins e-pro app. In particular we provide support for:

Management and running e-onboarding sessions to enhance the skills of new Digital Learning Managers in a quick and efficient manner
Day-to-day support (answering questions: reporting, KPIs, communication, content creation via authoring, etc.)
Animating the community throughout the year to maintain and consolidate skills (webinars, courses, user guides)

success story clarins altissima teach on mars The Clarins e-Pro application

 

Claris acknowledges and appreciates our availability and responsiveness: “Altissima is a reliable, responsive and professional partner who offers us day-to-day support for the management of our solution. They help us to manage a constantly increasing work load, while maintaining quality of service and individual support at our local premises”, explains Kenza BENOMAR, Senior Digital Learning Manager for Clarins.

 

What are the key success factors for deploying customer projects ?

There are currently several factors behind the application’s success: Firstly, it offers a multilingual solution which is totally indispensable for all the Group’s countries to take advantage of the same service. Secondly, the simplicity and accessibility of content is a major factor. Being able to learn quickly using an intuitive application greatly facilitates matters. In this type of project, the solution must offer simple access and use. Finally, having a distance learning solution on mobiles has enabled users to keep in touch with the Group during the health crisis. Apart from just providing training, we have been able to maintain strong connections with learners and create a real social network, above and beyond the main training function of the application.

We have had great feedback from customers who are very satisfied with the support we offer them, both in terms of consulting and in terms of administration and training design. All of our customers have extended or renewed their contracts for 2021.

 

What do you like most about the partnership with Teach on Mars ?

From the start of the partnership, Teach on Mars offered a full training offer in the solution and tailored support, making onboarding child’s play. As users and learners, we are immersed in the tool. Highly intuitive, Teach on Mars stands out from other solutions on the market, both for its course design and management. Apart from the tool, we have a great relationship with the Teach on Mars and Altissima Group teams.

The solution enables learners to learn anywhere and anytime — totally independently. Its fun aspect breaks the mold of traditional training. People learn using very short formats, with a whole host of mini games and interactions.

At Coty, training time on the application is considerable, even though training is not even mandatory for most users. Feedback is overall very positive. It inspires us to continue with our efforts, and to keep enhancing the training device in order to satisfy users.

Being a partner of Teach on Mars means working alongside a digital learning leader to identify and implement our customers’ Digital Learning strategies so they can focus on their goals with total peace of mind. We are proud to have developed a lasting relationship with Teach on Mars and our mutual customers.

 

What advice would you give to a future customer for managing their Digital Learning device ?

  1.  Define the digital learning strategy that you wish to implement ahead of time and have clear objectives: what are the digitalization goals? What courses are you looking for and why? Who are you catering to?
  2. Quantify the resources you have to deploy your strategy: make sure you have trained resources to depend on and don’t hesitate to call on external qualified consultants if need be.
  3. Engage your learners and secure their enthusiasm: communicate widely with learners and create fun and interactive educational resources. Finally, don’t forget to assess knowledge acquisition.

 

What are the next stages in this partnership ?

We hope to nurture our win-win relationship on the one hand, by increasing the number of customers common to Teach on Mars and Altissima, and on the other hand, by developing our course design offer via the Teach on Mars authoring tool and other tools with which we create many custom and off-the-shelf SCORM modules.

New features and updates for January 2021

New features and updates for January 2021

This month, Teach on Mars invites you to discover two fabulous new improvements worth raving about. On the social networking front is the integration of WeChat and on the gaming front, a brand-new gamified teaching activity is now available.

 

Teach on Mars teams up with WeChat

If you’re familiar with messaging applications, you’ve probably heard of WeChat, the social network with 1 billion users worldwide and n°1 in China.

With the new version of the web application released last month, Teach on Mars has integrated with the WeChat application for greater proximity to learners, who can now access all their training content directly in WeChat, by clicking on links in conversations or shortcuts in group chats.

integration wechat app mobile learning Access your training content via WeChat

Thanks to this integration, you’ll be able to share communications, training courses and activities directly in your WeChat groups. All your learners will have to do is to click on your link to access their training environment and view the content. A new technique at your fingertips to reach learners wherever they are.

 

The new Multiquiz teaching game

To kick off 2021, Teach on Mars is pleased to announce the release of a brand-new teaching game in the form of a Multiple-Choice Quiz inside its application.

The Multiquiz asks learners a series of questions with several possible answers. Learners can jump from one answer to another by swiping right or left. They decide whether an answer is true or false and submit their answer to the question before moving on to the next. Once all the questions are completed, learners can see the correct answers.

In addition to the very popular Quiz Game, the Multiquiz allows you to incorporate answers with a long text or images. The added bonus is that you can modify the background of the activity.

activite multiquiz gamification app mobile learning An preview of the Multiquiz activity

 

A little bird tells us that you’ll soon be able to plan communications on the Wall ahead of time from the Mission Center. Join us in February for new features to take the desire to learn one step further thanks to digital technology!

Blended learning in Mobile learning: videoconferences, virtual classes and lots more…

Blended learning in Mobile learning: videoconferences, virtual classes and lots more…

In the era of digitalization and distancing, maintaining the human connection in a training course is crucial. Perfectly adapted to our modern learners’ lives, mobile learning should not however prevent us from exchanging with others, whether it be for stimulating collective intelligence within the group or simply enjoying sharing knowledge and developing together.

It is possible to use mobile learning to transform classroom learning into synchronous training with videoconferences and virtual classes.

 

Mobile learning — group or one-to-one videoconferences

With lessons, appropriation games, quizzes and educational videos all available as part of mobile training, videoconference activities can be used to enable trainers to discuss with learners either face to face or in a group, for a simple discussion or a virtual class.

While communicating with their trainer, learners can navigate through their training course.


Opening a videoconference activity (Teams) as part of a Teach on Mars mobile learning course

As well as reconnecting people and fostering communication, varying learning methods by combining moments of synchronous and asynchronous training enables us to create original training experiences and improves learner engagement.

 

Creating discussion time between trainers and learners

Whether it be for presenting a course, for evaluations half way through a course or for debriefing after a qualification has been obtained, discussion time between trainers and learners is an important part of a mobile course and should not be overlooked.

The good news is that with digital technology, solutions exist for just about everything. Finding a time slot with the trainer is even easier. When learners get to the synchronous training activity, they can use the application to access a calendar to select an available slot with the trainer, (for example using Calendly):

Calendly booking page Reserving a time slot with Calendly

Trainers and learners thus save precious time and receive a confirmation when a time slot has been booked. The slot can be added automatically to calendars on Google Calendar, Outlook, Office 365 and iCloud, etc.

Timeslot confirmation with Calendly

Reminder emails can even be configured for example one day and one hour before the time slot (whose length can also be set by the trainer).

 

A virtual class in mobile learning — group lessons and activities

In 2020, lockdown and the rapid expansion of remote working led to a shift from classroom training to synchronous training. Apart from discussions between trainers and learners, it is important to transform training rooms into attractive and flexible virtual classes for learners. With its gamified activities and varied learning methods, mobile learning is a perfectly tailored solution.

Learners go to the virtual class at a time previously agreed (indicated for example in the name of the teaching activity). They can then communicate with the trainer (or simply listen to him or her, as the trainer so wishes), while navigating through the activities of the mobile training course. Some activities can also be specifically dedicated to this virtual class.

Ecran de smartphone classe virtuelle mobile learning Reminder for a synchronous virtual class activity

As we saw in our article on the flipped classroom, the quality of synchronous sessions can be enhanced thanks to previously shared content. During virtual classes, learners can raise questions and discuss points they wish to learn more about. The trainer can thus better guide learners using existing content or by proposing new avenues of thought.

Apart from these direct interactions with the trainer, a group can work together to create various gamified activities — remotely and synchronously — with the Live! by Teach on Mars. Up to 100 people can participate simultaneously in brainstorming sessions and competitions (quizzes and games) with medals up for grabs. This is an excellent way to inject enthusiasm into mobile training courses.

 

Setting up a virtual class as part of a mobile learning course with Teach on Mars

Nothing could be simpler. Using a “web link” type activity in your course, you can add a link to an online meeting room (e.g.: Google Meet, Teams, Zoom, Webex, Whereby and so on) or to a time slot booking tool (e.g.: Calendly, see above).

You can create meetings with a fixed date and time or offer different time slots. The only limitations are those of the tools you are using.

At the date and time of the meeting, the trainer opens the meeting room (this is often necessary, especially with Teams, Zoom and Webex) from their computer or smartphone. Learners simply launch the activity to take part. Depending on the tool used, learners can be redirected to download the application (e.g.: Teams, Webex) or enter the meeting directly (e.g.: Google Meet, Whereby).

When everyone is connected, the trainer can ask learners to return to the training application; learners will continue to hear the trainer and will be able to navigate through the mobile course and do activities. Depending on the videoconference tool used and the type of smartphone, learners may even be able to see the trainer in a corner of the mobile screen during navigation on the training application.

It is time to reconnect, to make synchronous and asynchronous techniques live alongside one another and to create unique training experiences to foster learner engagement and develop skills. Be part of it!

 

The new training search engine is coming!

The new training search engine is coming!

Nowadays, we use search engines more than anything else. Whether you are looking for a recipe, a movie trailer or a locksmith because you are locked out, our first reflex is often Google, Bing or another search engine. Why should it be any different when it comes to training?

In their training application, your learners can discover content on the Wall and in the catalogue, but also thanks to the search engine to which we are about to make significant improvements.

Wall Catalog Search

The Wall, the training catalog and the search page

Improved searches

Each training course in your mobile app has a title, a description and tags. The Teach on Mars search engine currently searches among these three main elements. At the start of 2021, the search engine will also take into account the names of the modules and educational activities, as well as the educational content itself.

So, if a learner searches for “One Note” for example, a course on the Microsoft Office suite may appear in the results simply because “One Note” is mentioned in a few cards of one of the activities of this course.

Smart searches

When you’re looking for a “management” training course, are you surprised when you see the result, “How to be a good manager“? Or, when you mistakenly typed “Marketign“, isn’t it great when the search engine understands that you actually meant “Marketing“?

We have recently added these innovations to our training search engine to simplify the life of your learners. To this end, we have added new features based on artificial intelligence, including Automatic Natural Language Processing (NLP). Our search engine now includes language analyzers for many of the world’s most common languages: Arabic, Armenian, Basque, Brazilian, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Kurdish, Norwegian, Persian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish and Thai.

With these linguistic analyzers, when a user makes a search, for each language the search can automatically:

  • Remove diacritics (e.g. accents) so that “rôle” is equivalent to “role”.
  • Remove the distinction between singular and plural or between verbal tenses (e.g. “jump”, “jumped”, “jump”)
  • Remove commonly used “stop words” such as “the”, “and” and “or” to improve performance
  • Consider synonyms so that when a user searches for “UK”, we can retrieve courses containing “United Kingdom” as well.
  • Check for spelling mistakes or alternative spellings, or matches on homophones. For example, in English “their” and “there”.

A better indexed search

Beyond displaying more results, our new training search engine presents them to the learner in an intelligent way. The learner will see the results corresponding to his or her preferred language first, although results corresponding to other languages are also taken into account.

In addition, the results are sorted so that those with the most relevant keyword are displayed first. For example, if the searched keyword is found in the course title or tags, the result will be better placed than if the keyword is found in an activity card. The objective is always the same: to meet the learner’s needs!

To go further…

This intelligent search engine will be available in the coming months and we are already working on the next step, so that it can integrate the pedagogical resources of our Discovery offer as well as the content created by the learners themselves.

New features and updates for January 2021

New features and updates for June 2020

Always aiming to be more social, the latest version of the Teach on Mars app gives pride of place to dialogue between learners, in particular by allowing them to tag each other and also post images in the comments section of the Wall. More interaction helps foster regular habits and better engagement of learners.

Tagging is here!

Everyone knows about tagging on social media – how did we ever live without it? Your learners can now tag their peers on the Wall: they simply enter “@” in a comment and start typing a learner’s name to tag them: “Hey @Julian, you MUST read this!”. The person tagged will then get a notification on their Wall, taking them directly to the content.

Teach on Mars mentions screenshot

Vos apprenants deviennent ainsi les promoteurs de vos meilleurs contenus, et leur application de formation devient un réseau social ! Envie d’en savoir plus ? Découvrez comment fonctionnent les commentaires dans le Wall.

So your learners help promote your best content, and their training app becomes a form of social media! Want to know more? Find out how comments work on the Wall.

Image sharing for learners

Learners already had the option of posting web links in their comments to exchange resources. Now they can send images from their smartphone gallery or camera. Experience sharing is here! Your learners can post a photo or image of their favourite product, their current mood, or a screenshot of their “clear round” performance in the latest challenge on your app. Encourage them to publish their best images and inspire them yourself with your own posts. A great way of creating competitive spirit and retaining your audience!

On the Mission Center side

Your Mission Center is also getting some upgrades.

Always working to enhance our protection of personal data, we record any data activity carried out: the creation, modification, deletion or large-scale exports of personal data are now recorded in a file.

We’ve also set up an email report on automatic CSV imports: an email is now sent to the Mission Center administrator when a group of learners is automatically imported. This states whether the import was successful or not. It also contains a log stating the changes made.

The push notifications and alerts system has been improved: activity reminder notifications are no longer added incrementally to the dot on the app icon, and they now always link directly to an activity. This is simpler and more consistent!

Finally, a new indicator identifies learners who’ve logged in to the app since the last anniversary date of the contract. This allows you to monitor the licenses used in our “Enterprise” offer.

But that’s not all. We’re constantly striving to improve our mobile learning solution and fix the bugs that any IT solution can be faced with. For more details, feel free to consult the version history in our Help Center.

See you soon!