An application for specialist and generalist doctors caring for children with heart disease

An application for specialist and generalist doctors caring for children with heart disease

The charity Mécénat Chirurgie Cardiaque enables children with heart defects from underprivileged countries to have surgery in France when technical or financial resources in their countries of origin are lacking. More than 3500 children have been treated since it was founded in 1996.

logo mecenat chirurgie cardiaque

Why did you choose Teach on Mars for your digital learning programme?

The charity created a mobile learning app known as “Le 5/5 de la Cardiopédiatrie”, or 5/5 in Paediatric Cardiology to train more doctors, including those who aren’t able to travel to France but are the first doctors in contact with the children. They are identified in their countries by volunteer doctors who are often general practitioners but very rarely paediatric cardiologists! “5/5” is the French equivalent of “receiving you loud and clear” and is a training course aimed at French-speaking general practitioners, cardiologists and paediatricians in developing countries so that they can train in paediatric cardiology for better care of underprivileged children with heart disease around the world. Mobile learning is a new educational approach for these doctors who can now train where and when they want, at their own pace, and with or without an internet connection! Another advantage of the programme is that it allows children to be diagnosed in remote areas so they don’t have to make long and expensive trips to city hospitals.
Learning via the app takes the form of short 5-minute videos for a highly visual approach allowing gradual assimilation of knowledge. The combination of videos and digital diagrams allows better learner interaction and understanding. There are 22 lessons in total: general issues (clinical examination and diagnosis), cardiac echocardiography and the main disorders which cover 80% of the different types of heart disease in children. The lessons are delivered by renowned French paediatric cardiologists, including Professor Francine LECA, founder of the charity. The diverse range of teachers allows for a variety of consultation styles for better engagement of learner doctors. This highly comprehensive course also includes a module on “preparing children with heart disease for air travel”, with practical advice intended to improve the patient’s journey before and after the operation.

application mobile learning mecenat chirurgie cardiaque

“The approach to diagnosing a child with heart disease presented by Professor Francine LECA, which combines different types of activities (Mobile Course, Flash Game, Challenge, Toolbox, etc.), simplifies learning without gimmicks and allows us to share knowledge and specific cases. If something is well conceived it will be expressed clearly!” explains Orso Chetochine, Director of Mécénat Chirurgie Cardiaque.

orso chetochine directeur mecenat chirurgie cardiaque

How did you roll out the system? What user feedback have you had?

“In order to ensure a high deployment rate (89%), we relied on “ambassadors” who are our coordinating doctors in the countries. So three months before the official launch of the project, we delivered face-to-face training to these coordinators to introduce them to the app pilot, and get their feedback, criticisms and suggestions. These ambassadors were each tasked with choosing 10 new target doctors to support the rollout of the programme. By doing this they are recognised… and grateful,” explains Orso Chetochine.

The rollout was therefore a two-stage process. A pilot phase was meticulously orchestrated, including:

  • the face-to-face presentation to ambassadors with the handout of high-quality brochures as a way of providing concrete materials for a virtual course
  • a one-minute teaser video of the “5/5 Training”
  • a tutorial to resolve any download and connectivity problems
  • a dedicated page on the charity’s corporate website to legitimise ambassadors and the training
  • a satisfaction questionnaire to engage each user in improving the programme for the scientific community
  • bimonthly posting of two new training courses to generate interest and keep users focused.

This first step was followed by a wider rollout: to date 16 ambassador doctors and more than 180 doctors are registered on the app. This figure is going up each day as demand continues to be high. The time each learner spends on training is significant, with an average duration of 12 hours. The training is currently deployed in 18 countries: Algeria, Benin, Burkina Faso, Burundi, Cameroon, Congo-Brazzaville, Ivory Coast, Djibouti, Guinea, Haiti, Mali, Morocco, Niger, Democratic Republic of Congo, Central African Republic, Rwanda, Senegal and Togo.

Qualitative feedback on use of the app is unanimous and praises its intuitiveness, simplicity, ease of use and usefulness as well as the quality of the content. In terms of quantitative feedback from users:

  • 100% of learners said they would recommend the training programme to their colleagues
  • 97,4% of learners said they’ve applied this new knowledge in their daily professional practice
  • 100% of learners said they’ve improved their knowledge

“Continuous learning has always been a dream of ours, given our working conditions as general practitioners in remote environments. We don’t have cardiology specialists and have to care for heart disease patients with limited resources. This training is therefore a real opportunity for me,” explains doctor Patient Mukola, a general practitioner in North Kivu, a landlocked region in the eastern part of the Democratic Republic of Congo.

To sum up, “the accessibility and adaptability of the Teach on Mars solution proved to be significant assets, contributing to the success of the project (…). There’s no doubt that this training will be beneficial for the health of children,” enthuses Orso Chetochine.

Tell us about a key symbolic moment in the project!

Many French doctors told us: “You can’t use a phone to train people in medicine!” Many people in France said: “But they don’t have internet or 4G in Africa!” And Vivatech start-ups told us: “You can’t offer it for free, you have to sell it to doctors.” But when we presented the app to our African coordinating doctors, they said: “Thank you. Thank you for the doctors. And thank you for the children,” explains Orso.

formation mobile learning mecenat chirurgie cardiaque

What are the next steps for your project?

The charity wants to step up the application rollout, with ambitious targets for the next few years:

  • 2020 : 12 coordinating doctors x 10 training courses = 120 trained doctors
  • 2021 : 20 coordinating doctors x 10 training courses = 200 trained doctors
  • 2024 : 1000 trained doctors

Mécénat Chirurgie Cardiaque plans to have 22 training courses online by October 2020, compared to the 15 courses available currently (July 2020).

What advice would you give to a project manager starting up their own programme?

Orso’s advice for a successful mobile learning project:

  • organise a pilot phase followed by more widespread deployment, using coordinators/ambassadors to leverage the effectiveness of the launch
  • set up a communication system to support promotion of the application
  • encourage users to return to the app by releasing two course modules every fortnight with push communications.

Finally, 3 key words to describe your project

  • Digital health
  • Patient pathway
  • Training everywhere

To sum up, “the training’s working well and the app has been unanimously welcomed by doctors in the most remote locations. We’re not yet teaching on Mars, but we’re taking learning into the farthest reaches of Africa. The platform is starting to save children with heart disease,” says Orso.

We reveal the winners of the 2020 Mobile Learning Awards

We reveal the winners of the 2020 Mobile Learning Awards

A fantastic edition of the Mobile Learning Awards in 2020: five winning projects led by talented teams demonstrating perfect expertise in their design of training courses and mobile-first projects.

An edition like no other

Given recent events – with both lockdown and its gradual easing preventing any festive gatherings – the Teach on Mars team was forced to postpone the Mobile Learning Awards ceremony, now in its third consecutive year. It was originally due to take place at the Partner Forum on 26 March in Paris. So it’s high time we put an end to this interminable suspense by revealing the names of the winners…

The 2020 edition of the Mobile Learning Awards celebrated the most successful mobile training content, and the most accomplished mobile learning system of the year, out of more than 50 contenders! Prizes were given in four different categories: “Soft Skills”, “Expertise”, “Corporate” and “Customer Deployment”. A fifth prize, the “Special Favourite” goes to the jury’s favourite training course selected from all categories.

The selection process is always difficult, and was made even more so this year by the high-quality and innovative projects in contention. Three to four finalists had already been shortlisted for each category. The winners were then chosen by a panel of professionals from the training sector, each being assigned to categories they weren’t competing for themselves as candidates. We’d like to take this opportunity to thank our exceptional jury: Steeven Steen Abraham from CARTIER, Olivia Barsalon – SOCIÉTÉ GÉNÉRALE, Delphine Ben Achour – DIPTYQUE, Jérome Bonnet – KPMG, Bruno Chantepie – GÉNÉRALE DE TÉLÉPHONE, Céline Cussac – NATIXIS, Sébastien Grandazzi – ROCHE DIABETES CARE FRANCE, Sabrina Hamened – VAN DE VELDE, Agathe Malinas – SUEZ, Pierre Pilon – BPCE and Emmanuelle Tournour – VINCI ENERGIES.

Drum roll…

We give you the list of lucky winners in each of this year’s categories…

  • The “Soft Skills” Training Award (personal development skills) went to VINCI ENERGIES INFORMATION SYSTEMS for its course “Digital Workplace Program, boost your personal efficiency!”.

 

  • The “Expertise” Training Award (knowledge of a trade, area or sector) was given to the LA POSTE NETWORK AND BANKING COLLEGE with SKILLSDAY for the course “Combatting money laundering and funding of terrorism”.

 

  • The “Corporate” Training Award (training relating to a specific customer context – products & services, onboarding, corporate culture, etc.) went to DISNEYLAND PARIS for its course “Disney hotels, where dreams come true”.

 

  • The “Customer Deployment” Award (customer projects including a training course and associated deployment strategy) was given to ROCHE DIABETES CARE FRANCE for its project “Rollout of the DigiChek device”.

 

  • Finally, the “Special Favourite” Award (the jury’s favourite training course selected from all categories) recognised BPCE for its course “Cybersecurity – Escape Game”.

 

Visit the Partner Forum website to see project descriptions and winner interviews.

“The Mobile Learning Awards are a unique way of energising our community, encouraging beneficial competitive spirit and highlighting the best mobile-first training projects,” explains Vincent Desnot, Co-founder and CEO of Teach on Mars.
“The competition illustrates the enormous relevance of mobile learning in meeting various organisational challenges: soft skills, compulsory regulatory training, marketing and business, and digital and strategic transformation,” adds Tiphaine Duchet, VP Operations.

Congratulations to the winning teams for these well-deserved awards recognising their expertise!

“We Live Beauty” by Coty and Teach on Mars, winners of the 2020 Digital Learning Trophies

“We Live Beauty” by Coty and Teach on Mars, winners of the 2020 Digital Learning Trophies

The “We Live Beauty” app created by Coty Luxury with Teach on Mars technology recently took the top prize in the “Communication and Deployment” category.

we live beauty app mobile learning coty luxury

We’re delighted to win this category which is certainly the most complex but also the most important: what counts in a training programme – beyond the tool and its content – is reaching one’s target! And Coty has done it and proven it, backed up by the numbers,” explains Tiphaine Duchet.

“We Live Beauty” consists of 120 training courses on 20 different brands, deployed in 14 languages, in more than 25 countries, targeting 9800 learners!

Successful deployment of mobile learning training courses on a global scale, to a tight deadline and with maximum engagement of learners, requires a combination of different skillsets. Delphine VITEL, Education Director at Coty Luxury, lists the key ingredients for bringing off this challenge: “the commitment, motivation and conviction of in-house teams”, the educational quality of content, the technical robustness of the platform, and of course the marketing and communication associated with the programme.

The Coty Group opted for a mobile learning strategy in 2018 in order to standardise the business messages intended for its global distribution network and make them available anywhere, anytime including off-line, and on any device (smartphone, tablet and computer).

In two years, the “We Live Beauty” app, which covers the products – perfumes, make-up and skincare – of the 20 iconic Coty Luxury brands has successfully:

  • united a community of beauty consultants and experts, who are now fully-fledged product ambassadors, thanks to fun, immersive content representative of the entire range of brands, for a unique and consistent customer experience,
  • increased the recruitment rate of consultants, and the frequency and personalisation of the training programme.

Watch the interview with Delphine VITEL on our YouTube channel.

 

The awards ceremony will take place on 24 September 2020 at the eLearning Expo European trade fair held at Paris Expo Porte de Versailles.

 

What they said in the media…

 

Cybersecurity: a new way of talking about it with Phosforea!

Cybersecurity: a new way of talking about it with Phosforea!

Phosforea is the cybersecurity training solution of the Scassi group. This training organisation created the very first mobile-ready cybersecurity app in 2019 to educate employees and make them the best defenders of their companies.

1) Why did you choose Teach on Mars for your digital learning programme?

In 2018, Phosforea started thinking about how to make its cybersecurity training campaigns more effective, as this is an area where genuine engagement from employees is vital. The concept of mobile learning emerged as one of the keys to enhancing the training offer. This mode of learning is part of a more general mix, consisting of e-learning and face-to-face modules as well as communication components (displays, etc.), enabling a diversification of the channels used to raise awareness.

Mobile learning is strategic for us. We want to anticipate the trend in the market, with adoption of the mobile format still at a relatively early stage,” explains Laëtitia Maynard, Operations Director. The team was looking for a supplier who could develop the infrastructure (a mobile learning app), but was keen to stay in control of content as a major element of our added value. “We also needed a French partner or one hosting data in France to reassure our customers who are mainly large industrial, insurance, banking and healthcare companies,” adds Laëtitia.

The Phosforea application mainly targets chief information security officers (or CISOs) in large SMEs and CAC 40 companies who need to educate their employees on the threats posed by cyber malware. “The aim is to allow companies to leverage their human capital and to protect themselves against cyberattacks where digital risks are present (editor’s note: viruses, phishing, etc.). The mobile medium is a great way of popularising cybersecurity because individuals don’t necessarily feel affected by it and tend to think of it as an issue for technicians. But every employee in a company is a link in its security chain. If an employee reacts to a threat in the wrong way, it can have serious consequences. So it’s a critical issue for companies,” explains Laëtitia.

2) How did your deployment go? What user feedback have you had?

Phosforea is the first player on the market to offer an educational app on cybersecurity. The project was launched in late 2018 and deployment was started in the spring of 2019. “Teach on Mars allowed us to work fast, to achieve a shorter time to market, and therefore to stay ahead of the competition. The speed of our deployment meant that we have now established a leadership position in cybersecurity training. We worked really hard on the creation of content. The Teach on Mars team warned us that it would require considerable educational engineering work to devise content specifically for a mobile learning format, and not to simply transpose our existing e-learning content. We felt really well supported in that area,” says Laëtitia.

Phosforea currently offers a dozen themes, divided into two awareness levels. The first 5 mobile learning modules each include 3 to 4 activities with a total duration of 5 minutes, and are devoted to exploring and understanding cybersecurity best practices (exploring cyberspace, using messaging systems, transporting data, using roaming solutions and safe surfing). A second series of 5 modules will be deployed in 2020.

3) What was the most exciting part about bringing the project to fruition?

The launch of the app was very fast, with less than 4 months between placing the order and deployment at the end of April 2019. “Project management and support from the Teach on Mars teams were both well thought-out. The methodology and tracking tool worked superbly well and allowed for real efficiency. This resulted in rapid implementation and execution, with real convergence achieved in terms of pacing and turnaround times between our two organisations. Both teams were responsive and flexible, allowing for excellent agility,” explains Laëtitia.
The Phosforea team particularly appreciated the overall simplicity of the tool, the features of the dashboard, the ease of integrating content in a new language and versioning performance.

4) What are the next steps for your project?

While Laëtitia considers her project to still be in its launch stage, she’s not short of ambitious ideas for 2020. These include:

  • accelerating launches with new industrial customers
  • continuing deployment on a global scale (launch of the application in China is underway for one of our customers)
  • developing more content on cybersecurity topics (data localisation, clean desk, password, social engineering and workstation management are just some of the new topics in the pipeline)

in order to ultimately ensure that the company continues to be a leading provider of cybersecurity training!

5) What advice would you give to a project manager starting out on a programme?

Laëtitia’s advice for a successful mobile learning project:

  • make sure the team has a project manager dedicated to the mobile learning project in order to coordinate learning engineers and graphic designers
  • plan for:
    • any obstacles to the mobile format so you can promote the mobile channel as an effective training channel
    • learning engineering and message design work for a target that will be learning in a mobile format
  • include your end users from the start of the project: “we involved our final target in the project design and did a beta test with certain customers”
  • set up a communication campaign to promote the application and educate customers.

6) Describe your project in three key words

The app is “simple, intuitive and engaging” according to Laëtitia. “The approach is innovative and effective, with gamified and entertaining content,” explains Paco Cervantes, Project Manager at Phosforea. Gamification is one of the keys to success in facilitating learner engagement and allows users to respond appropriately when faced with cybersecurity threats.

Watch the video of Laëtitia Maynard and Paco Cervantes explaining the details of their mobile app.

Inria partnership in the field of training marks new era of AI driven L&D

Inria partnership in the field of training marks new era of AI driven L&D

Teach on Mars and Inria, the French National Institute for Research in Digital Science and Technology, have announced the signing of a new research partnership which aims to build intelligent algorithms into learning systems to deliver more effective solutions for learners, trainers and organisations. By embedding Artificial Intelligence (AI) at the heart of our solution, we will be able to expand training capabilities and make training strategies more operational, while reducing the cost of developing programmes.

 

logos partenariat teach on mars et inria sophia antipolis

The official launch of the partnership took place on Monday, February 10, 2020 in the presence of the entire Wimmics project team, a joint research team between the CNRS, Université Côte d’Azur and Inria Sophia-Antipolis, and several journalists.

This partnership will enable the two entities to collaborate on AI research work and to pursue joint research and development activities in the field of learning development. It is being initiated by a collaboration with the Wimmics research team, a specialist in web-instrumented AI.

The two partners have thereby formalized their willingness to pool resources to foster the emergence and application of new intelligent learning algorithms. AI will facilitate, on the one hand, the understanding of training needs and, on the other hand, the development and recommendation of personalised learning paths adapted to each learner (level of skills and knowledge, learning preferences and time available).

By enabling automatic indexing of instructional resources, AI will also help L&D professionals to generate relevant and motivating content. Learning strategies will thus be better aligned with the needs and objectives of learners and organisations. The learning ecosystem specific to each organisation will function more efficiently and at lower cost, thanks in particular to recommendations that will optimise the time devoted to training. With this Time to Competency approach, AI will act as a powerful driver for training strategies and make them more operational, while reducing the overall cost of learning programmes.

The benefit of this collaboration lies in the synergy between our complementary know-how. By pooling expertise and resources, our two organisations offer a solution that will be very closely aligned with the expectations of learners, facilitators, instructional designers and organisations. This agreement enables us to benefit from the value-creating algorithms developed by Inria and allows Inria to validate its work on real data and real learning environments, and to partner our ambitious projects. This partnership is a good example of the dynamics of Sophia Antipolis’ innovation ecosystem, and of decompartmentalization between the worlds of business and research.

I am delighted to announce the partnership with Inria, which came about in a very natural kind of way because introducing AI is set to mark a new era in the development of L&D. At a time when the ultra-personalisation of training is an increasingly obvious need, building intelligent algorithms into our solution is a fundamental challenge that we have to overcome in order to optimally support the development of user skills and reduce the cost of learning programmes, for the benefit of learners, L&D professionals and organisations. I am convinced that the added value that Inria brings to the table is gong to help us to further develop the agility of the Teach on Mars solution!” enthuses Vincent Desnot.

This partnership, which is an integral part of our policy of supporting digital Deeptech start-ups, will enable us to strengthen our ties with Teach on Mars. We are particularly proud to be combining our expertise and resources with the European leader in mobile learning. The complementarity between the expertise of Teach on Mars and the Wimmics project team, a joint research team between the CNRS, Université Côte d’Azur and Inria, will enable us to make further important advances and develop some of the innovations that will ultimately lead to the jobs of tomorrow,” explains Maureen Clerc, Director of the Inria Sophia-Antipolis – Méditerranée research center.

What they say in the press…

And on social media…

https://twitter.com/l_bottero/status/1226943322159296512

 https://twitter.com/MatinalecoATLAN/status/1227180139085271040?s=20

https://twitter.com/Nice_Matin/status/1226936124637110272

https://twitter.com/KarineWenger/status/1226933350641938434

https://twitter.com/Tribuca/status/1227146225427927040?s=20